Aetna One Choice
The Aetna One Choice program provides one-on-one support through a dedicated nurse who will be there for you throughout your cancer journey and who can:
- Answer your questions and help with concerns
- Coordinate care across your care team
- Help you understand and follow your treatment plan
- Guide you to resources, including:
- Oncology specialists
- Second opinions
- Mental health support
- Dietician support
- Pharmacist support
- Group health coaching
Your Aetna One Choice nurse will reach out to you, or you can call Aetna at the phone number on your ID card to initiate Aetna One Choice support.
My Aetna Website and App
Aetna provides digital/online resources you can access anytime, included in your cost for coverage:
- Plan/coverage details
- Provider locator
- Cancer Support Center where you can:
- Navigate and manage your care
- Find an oncologist
- Access decision-support videos
Access the website and app.
Aetna 24-Hour Nurse Line
Log in to your Aetna online account or app for details about accessing Aetna’s 24-Hour Nurse Line.
Telemedicine through Teladoc
Teladoc provides virtual health care visits by phone/computer from the comfort of your home, which can help you save time and money (cost is typically less than an office visit).
Learn more and access Teladoc services at Teladoc.com/AETNA/ or by logging in to your Aetna online account or app.