Cigna Oncology Specialty Case Management
One-on-one support from a dedicated health advocate who will support you throughout your cancer journey and who can:
- Assist you through your cancer journey from diagnosis to treatment and recovery
- Guide you to resources, including:
- Health coaching
- Pharmacist support through theExpress Scripts Pharmacy Therapeutic Resource Center
- Treatment decision support
A Cigna health advocate will reach out to you, or you can connect with a health advocate through Cigna One Guide at myCigna.com, in the myCigna app or by phone at 800.Cigna24.
myCigna Website and App
Cigna provides digital/online resources you can access anytime, included in your cost for coverage:
- Plan/coverage details and answers
- Provider locator
- Health coaching access
- Pharmacist support
- Connect with a dedicated health advocate as described above
Access these resources through Cigna’s website and app.
Cigna Health Information Line
Access the Cigna Health Information Line 24/7 by phone by calling the number on the back of your Cigna ID card.
You can also access the Cigna Health Information Line, 9 a.m. to 8 p.m. ET, Monday through Friday excluding holidays, by logging in to your Cigna online account or app and using the chat feature.
Telemedicine through MDLIVE for Cigna
MDLIVE provides virtual health care visits by phone/computer from the comfort of your home, which can help you save time and money (cost is typically less than an office visit).
Learn more and access MDLIVE for Cigna services at MDLIVEforCigna.com or by logging in to your Cigna online account or app.