Cigna One and Specialty Care
One-on-one support from a dedicated health advocate who will support you throughout your pregnancy journey and who can:
- Assist you through your pregnancy journey from prenatal care through labor and delivery to postpartum support
- Guide you to resources, including:
- Health coaching
- Pharmacist support through the Express Scripts Pharmacy Therapeutic Resource Center
- Labor and delivery decision support
- Support through Cigna’s specialized High Risk Maternity and NICU Case Management Programs, if needed
A Cigna health advocate will reach out to you, or you can connect with a health advocate through Cigna One Guide at myCigna.com, in the myCigna app or by phone at 800.Cigna24.
myCigna Website and App and Cigna Health Pregnancy App
Cigna provides digital/online resources you can access anytime, included in your cost for coverage:
- Plan/coverage details and answers
- Provider locator
- Health coaching access
- Pharmacist support
- Connect with a dedicated health advocate as described above
Access these resources through Cigna’s website and app.
You can also download the Cigna Healthy Pregnancy app, which allows you to:
- Keep a list of things to talk about with your health care provider and set reminders.
- Watch educational videos about your baby’s weekly development.
- Connect with your baby with the Baby Boost relaxation tool.
- Link to Cigna benefits and resource pages.
- Get personalized notifications on developmental milestones and to-dos for baby’s first two years.
- View helpful information for the baby’s first two years.
- Add toddlers (from birth to two) to your profile and receive new specific content just for them.
Download the Cigna Healthy Pregnancy app through the App Store or Google Play. To set up the app, enter your due date and your myCigna account user ID and password.
Cigna Health Information Line
Access the Cigna Health Information Line 24/7 by phone by calling the number on the back of your Cigna ID card.
You can also access the Cigna Health Information Line 9 a.m. to 8 p.m. ET, Monday through Friday excluding holidays, by logging in to your Cigna online account or app and using the chat feature.
Telemedicine through MDLIVE for Cigna
MDLIVE provides virtual health care visits by phone/computer from the comfort of your home, which can help you save time and money (cost is typically less than an office visit).
Learn more and access MDLIVE for Cigna services at MDLIVEforCigna.com or by logging in to your Cigna online account or app.