Kaiser Nurse Navigator
You can receive one-on-one support through a dedicated nurse who will be with you throughout your diabetes/prediabetes journey and who can guide you to resources you may be eligible for depending on your diagnosis and needs. Your Kaiser Nurse Navigator can:
- Coordinate care across your care team, which might include an endocrinologist and podiatrist
- Help you access diabetes medication, insulin and supplies (see section below)
- Help you understand and follow your treatment plan
- Connect you to diabetes prevention resources if you are prediabetic or to the Diabetes Care Management Program if you are diagnosed with diabetes
- Refer you to one-on-one health coaching to support healthy eating, weight loss, physical activity and stress management
- Guide you to additional resources, including diabetes classes, digital weight management, exercise and nutrition tools, and mental health and stress management support
Your Kaiser Nurse Navigator will reach out to you, or you can call Kaiser at the phone number on your ID card to initiate Kaiser Nurse Navigator assistance.
Diabetes Medications, Insulin and Supplies
Kaiser covers diabetes supplies, blood glucose monitors, insulin and insulin pumps as durable medical equipment.
If you need to take any prescription medications, consider your plan’s home delivery service. You’ll save money, and you’ll also save time and hassle by having your medications automatically delivered to your home on a regular basis.
Check with your Kaiser Nurse Navigator or access the Kaiser website/app for details.
Digital Resources
Kaiser provides digital/online resources you can access anytime, included in your cost for coverage.
At the main Kaiser website and app, you can find:
- Plan/coverage details
- A provider locatortool
- Wellness resources for exercise, nutrition, and weight management
- Healthy recipe options and articles about balanced eating
- Local support groups
- Information about ClassPass on-demand fitness classes, available at no cost to you, preferred rates on ClassPass membership plans, preferred rates on gym memberships through Active&Fit Direct, and discounts on health and fitness products
Kaiser provides an online Diabetes Resource Center, online diabetes classes and recorded Health Talks on Prediabetes and Food & Activity for a Healthier You.
Kaiser also provides the Health Ally app, which allows you to closely monitor your blood sugar levels with your care time—anywhere, anytime, at no cost to you.
Kaiser 24/7 Care
Options for 24/7 nurse or clinician advice vary by location. Log in to your Kaiser online account or app for details.
Telemedicine through Kaiser Telehealth
Kaiser Telehealth provides virtual health care visits by phone/computer from the comfort of your home, which can help you save time and money (cost is typically less than an office visit). Learn more at Healthy.KaiserPermanente.org. Access Kaiser telehealth services by logging in to your Kaiser online account or app.