Connect with Your Carrier
Make sure you connect with your medical plan carrier, so you can receive the support you need on your cancer journey.
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Register your carrier account.
If you haven’t already, register for an account with your medical plan insurance carrier. When prompted during the registration process, give permission for the carrier to reach out to you with support. Call the carrier directly if you need assistance or have questions about registering or how outreach works.
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A carrier representative will reach out to you.
Once you register your account and the insurance carrier receives a claim with your cancer diagnosis, a representative from the carrier will reach out to you. This specially trained representative — sometimes called a care manager or a case manager — will be your personal advocate throughout your treatment and recovery. They will work with your provider team to create a plan to help you get well.
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Be supported every step of the way.
Your carrier representative can assist you in finding oncologists and other providers that specialize in cancer treatment and will work with your providers to support you on your path to recovery. Along the way, they will answer questions about your coverage and help you understand and follow your treatment plan.
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Answer calls from your insurance carrier.
In addition to the carrier representative, you may receive calls from different specialists at your insurance carrier about the many different health programs available to help you get healthy. To receive the most personalized support and take advantage of these opportunities, be sure to answer these calls.
Prepare for Your Treatment
As you move forward through your cancer journey, take advantage of the many resources available to help you prepare for and complete your treatment.
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Consider top facilities for cancer treatment.
Depending on network availability, you may want to consider accessing care from one of the country’s leading hospitals for cancer treatment. Your insurance carrier representative can help you find one that is in your plan’s network.
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Acquire the medical supplies you need.
Your medical plan insurance includes coverage for a range of medical supplies (also called durable medical equipment), to assist you in managing the physical challenges associated with cancer treatment. This might include mobility aids and prosthetics, including wigs. Your carrier representative can let you know about what coverage is available to you.
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Get better faster with resources and education.
Your advocate will guide you to resources that can help you feel better, be healthier and recover faster. Select your carrier below to see what resources may be available to you. Keep in mind that carrier resources may change, and it’s best to reach out to your carrier directly for current programs, details and availability.
Discover Aetna resources. >
Discover Anthem resources. >
Discover Cigna resources. >
Discover Kaiser resources. >
Discover UnitedHealthcare resources. >If you’re enrolled in a regional medical plan not listed above, reach out to your carrier for information about the resources and programs they offer.
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Take advantage of the Healthy Behaviors Wellness Program.
If you are enrolled in one of the DXC High Deductible Health Plans (Bronze, Bronze Plus or Silver), you can access health coaching and other well-being resources through the Healthy Behaviors Wellness Program. You can also earn incentives in the form of company contributions to your Health Savings Account (HSA) by completing certain activities.
Take Care of Yourself and Your Family
Throughout your journey, use your DXC benefits to help you take care of yourself and your family and support your emotional well-being as well.
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Take time away from work.
You may need to take time away from work for appointments, treatments or extra rest, or to care for a family member facing cancer. DXC provides job protected leave of absence options so you can leave work behind and focus on taking care of yourself and your family. Although these Leaves are unpaid, you may have access to disability income protection for your own illness (if you enrolled in Short-Term Disability (STD) coverage). You may also use available sick time and flex vacation for your own illness or to care for a family member. As soon as you are able, reach out to The Hartford, DXC’s Leave administrator, to initiate your leave of absence. It’s also important to discuss your plans with your manager.
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Tend to your emotional well-being.
Cancer does not just affect your body. Feelings of fear, anxiety and depression are common among cancer patients and can take a heavy toll on your mind too. DXC’s LifeManagement Employee Assistance Program (EAP), offered through Magellan, can help you (and your loved ones) manage the stress of coping with a cancer diagnosis.
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Access caregiver support.
If you are a parent or caregiver, you may need assistance and resources to help you care for your loved ones during your (or their) cancer journey. DXC’s Caregiver and Parent Support benefit through Torchlight provides a variety of helpful online resources and personalized advice sessions with experts who can help with your specific parenting or caregiving issues, at no cost to you. You can use DXC’s Enhanced Family Supports Program to find caregivers to assist you, including babysitters, pet sitters, elder caregiver, housekeepers and more.
Protect Your Financial Well-Being
Get help understanding and using your DXC medical coverage and use your DXC financial and legal resources to be well financially.
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Reach out to the DXC Benefits Center.
The DXC Benefits Center can help you verify your medical plan benefits before you seek care, help you find in-network specialists, schedule appointments, resolve claims and billing issues, transfer medical records on your behalf, and provide additional personalized assistance throughout your cancer journey.
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Consider your financial wellness.
A cancer diagnosis can lead to unexpected financial issues even when you have medical coverage. Talk to your insurance carrier advocate about your options. You can also access financial well-being resources through DXC’s LifeManagement EAP and employee federal credit unions. If you elected DXC’s critical illness insurance and/or hospitalization insurance, you may qualify for a lump sum cash benefit you can use in any way you’d like.
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Protect yourself and your loved ones legally.
Depending on your DXC benefit elections, you have access to will preparation services and assistance with other legal issues, including powers of attorney, as well as a variety of legal resources. You may also want to make sure your beneficiary designations are up to date.
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Use your tax-advantaged accounts for health care expenses, including travel and transportation.
If you have a Health Savings Account (HSA) or Health Care Flexible Spending Account (FSA), you can use them to pay eligible health care expenses including deductibles and coinsurance as well as costs you incur for travel and transportation related to receiving medical care. You can change your HSA contributions any time during the year.
Support Continues After Treatment
When your cancer treatment ends, continue to access the benefits and resources available to you.
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Stay connected with your carrier.
Once your treatment ends, your insurance carrier advocate will help you monitor your progress and continue to provide any additional support you need.
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Keep using your DXC benefits and resources.
Keep taking advantage of your DXC benefits and resources for support on your way to recovery and beyond.