Anthem Health Guide
Your Anthem Health Guide can provide personalized support throughout your diabetes/prediabetes journey. They can:
- Answer questions about your coverage and connect you to a team of professionals trained to help you navigate and understand the health care system and your plan benefits
- Find health care providers specific to your needs including an endocrinologist and podiatrist
- Guide you to resources you may be eligible for depending on your diagnosis and needs, including:
- Diabetes medication, insulin and supplies (see section below)
- Dietician support
- Pharmacist support
- Referrals to community resources
An Anthem Health Guide will reach out to you, or you can connect with a Health Guide by calling Anthem at 844.404.2165.
Diabetes Medications, Insulin and Supplies
Anthem plan coverage also includes diabetes supplies, blood glucose monitors, insulin and insulin pumps.
If you need to take any prescription medications, consider your plan’s home delivery service. You’ll save money, and you’ll also save time and hassle by having your medications automatically delivered to your home on a regular basis.
Check with your Anthem Health Guide or access the Anthem website/app for details.
Anthem.com Website and Sydney Health App
Anthem provides digital resources online and through the Sydney app, accessible anytime and included in your cost for coverage, including:
- Prediabetes and diabetes resources and tips
- Plan/coverage details and answers
- A provider locator tool
- Personalized health and wellness information
- Community resources
- A health records organizer
Access these resources through Anthem’s website and app.
Anthem 24/7 NurseLine
Access Anthem’s 24/7 NurseLine by calling 800.337.4770.
Telemedicine through LiveHealth Online
LiveHealth Online provides virtual health care visits by phone/computer from the comfort of your home, which can help you save time and money (cost is typically less than an office visit). Learn more about:
Access LiveHealth Online services at LiveHealthOnline.com or by logging in to your Anthem online account or app.